Human Performance Improvement tackles the measurement challenge squarely by confronting the organisation with hard questions on the alignment of results to organisational objectives. Has the organisation achieved what it has set out to do? Measurement is necessary.
Many organisations are able to articulate their missions and visions beautifully but the challenge has always been in establishing the optimal processes and measures that lead to the desired destination. By asking powerful questions and collecting crucial information, HPI seek to peel off the different layers of the organisation to gain a full understanding of its operating constituents.
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